John Grout Dean, David C. Garrett, Jr. Professor in Business Administration Chair, Department of Management Department: Management Phone: (706) 238-7877 Campus Box:5024 Location:Green 212B E-mail: jgrout@berry.edu Personal Web Site

• Ph.D., Business Management Science, Penn State University
• B.S., Business Operations and Systems Analysis, Brigham Young University 

• Production and Operations Management
• Quality Management
• Statistics
• Quantitative Business Analysis 

• Quality Management (Mistake Proofing)
• Lean Manufacturing
• User Innovation's Impact on Supply Chains

• Scheduling Supervisor, Signetics Corporation, 1985-1986.
• Production Planner, Signetics Corporation, 1984-1985. 

Books:

• John R. Grout, Mistake-Proofing the Design of Health Care Processes. (Prepared under the IPA with Berry College) AHRQ Publication No. 07-0020. Rockville, MD: Agency for Healthcare Research and Quality; May 2007 (available online at http://www.ahrq.gov/qual/mistakeproof/mistakeproofing.pdf).

Publications:

• John R. Grout and John S. Toussaint, “Mistake-Proofing Healthcare: Why Stopping Processes May Be a Good Start.” Business Horizons, Vol. 53 (2010), pp. 149-156.
• John R. Grout, “Mistake-Proofing: Changing Designs to Reduce Error.” Quality and Safety in Health Care, Dec 2006; No. 15: i44-i49.
• John R. Grout, “Preventing Medical Errors by Designing Benign Failures.” Joint Commission Journal on Quality and Safety Vol. 29 (2003), No. 7, pp. 354-362.
• Douglas M. Stewart and John R. Grout, “The Human Side of Mistake-Proofing,” Production and Operations Management. Vol. 10 (2001), No. 4, 440-459. This paper won the Shingo Prize for Excellence in Manufacturing: Research and Professional Publication Prize in 2004.
• John R. Grout and David P. Christy, “A Model of Supplier Responses to Just-In-Time Delivery Requirements.” Group Decision and Negotiation. Vol. 8 (1999), No. 2, 139-156.
• John R. Grout and Brian T. Downs, “An Economic Analysis of Inspection Costs for Mistake-Proofing Binomial Attributes.” Journal of Quality Technology. Vol. 31 (1999), No. 4, 417-426.
• John R. Grout, “Influencing a Supplier Using Delivery Windows: Its Effect on the Variance of Flow time and On-Time Delivery.” Decision Sciences. Vol. 29 (1998), No. 3, pp. 747-764.
• John R. Grout and Brian T. Downs, “Failsafing and Measurement Control Charts.” Quality Management Journal Vol. 5 (1998), No. 2, pp. 67-75.
• John R. Grout, “A Model of Incentive Contracts for Just-In-Time Delivery.” European Journal of Operational Research, Vol. 96, (1996), pp. 139-147.
• David P. Christy and John R. Grout, “Safeguarding Supply Chain Relationships.” International Journal of Production Economics, Vol. 36 (1994), pp. 233-242.
• John R. Grout and David P. Christ, “An Inventory Model of Incentives for On-Time Delivery in Just-In-Time Purchasing Contracts.” Naval Research Logistics, Vol. 40 (1993), pp.863-877.