Frequently Asked Questions for Posting Web Content
Q: Who can assist me with my website?
A: The Web Content Team in E-communication Services will assist designated content posters and content
authors to identify, prioritize, coordinate and respond to the specialized
needs of academic and administrative departments regarding Web content.
Q: What can the Web Content Team do for me?
A: The Web Content Team can assist with the following:
Editing: A Web Content
Specialist is available to help create new text or edit existing text for your
Photography: Berry College has
an extensive database of campus photographs. However, if new images are needed, student photographers on the Web Content Team are
available to take photos. We will work with
you to schedule a photo shoot if one is required.
We have student graphic designers who work under the supervision of the PR and
Marketing staff, to help create new graphics for your Website.
The Web Content Team and other members of the E-communication staff are available to help
with your content planning which include navigation, layout, forms and content
and Video production:
In cases where audio and video content are needed for the Web, a student videographer,
under the supervision of the Interactive and Social Media Specialist, is
available to assist with video shoots. This assistance is provided for promotional, marketing and event related videos only. Most other general video assistance requests should be directed to Aaron Jermundson, Director of Multimedia Services.
The Interactive and Social Media Specialist is available to provide counsel on
managing social media accounts such as Facebook and Twitter.
Q: Who is a Content Poster?
posters are Berry College faculty, staff or students officially designated by
department administrators or E-communication Service to post content on the
Berry College website. Content posters
are required to complete all necessary training as provided by E-communication
Services. All content posters should
participate in quarterly CMS user group meetings, referred to as the Berry Web Support Group (BWSG). They will be added to the e-mail distribution
group and will be notified of quarterly meetings, training etc.
Q: What are the responsibilities of a Poster?
new content is only part of the responsibilities of a content poster. There are
other tasks which need to be performed on a routine basis to keep Web pages
current. The following is the Web Content Team's Top 3:
- Reviewing and
updating existing content on a regular basis (at least once per month), removing all outdated content in a timely manner
- Restoring broken
ease-of-use, specifically findability and readability
Q: Who is the poster for my department?
A: A list of all designated posters and areas of responsibility
is available at www.berry.edu/web. If your department
has no content poster, send update requests to E-communication Services using
the online content update request forms that can also be found at www.berry.edu/web.
Q: Who is a Content Author?
authors are members of the Berry College community who provide content but do
not have access to the www.berry.edu
server. They are not required to undergo
training unless they wish to become designated college posters.
Q: Who is responsible for creating the content on my website
assistance and training is provided by our Web Content Team, individual departments are
ultimately responsible for the creation, maintenance, and accuracy of their content.
This includes, but is not limited to text, images, PDFs, forms, links, audio,
Designated department content
posters are responsible for all content within their department’s website and for
securing appropriate release permissions.
Q: Can anyone else make changes to content I publish?
A: E-communication Services reserves the right to review,
evaluate and purposefully edit content submitted for release on the Berry
Q: How do I go about requesting help to update my Website?
A: Departments requesting a new Web page, Web
section or a redesign of an existing Website must use the online
Q: I need to re-design my Website. What do I do?
A: Any section of the Website that requires a redesign will be thoroughly reviewed by the Web Content Team after you submit a request online.
During this review, the WCT will examine
all existing navigation structure, text, graphic, audio and video content to
help determine your department’s content needs. Then a tentative Web Content Optimization Plan, subject
to your department’s approval, will be presented. Depending on the size and
complexity of the redesign, a project timeline may be created to ensure all
content posters and authors provide the required content in a timely