Module I - Instructor Bios

Dr. Joyce HeamesSession I: Developing Effective Leadership Skills;

Session II: Effecting Change as a Leader
Joyce T. Heames, Dean and Professor of Management, Campbell School of Business, Berry College
MBA, Samford University; PhD, University of Mississippi

Joyce has over 30 years of experience in business and education as a trainer, teacher, facilitator, and college administrator. She has delivered executive education and professional development programs for organizations such as Mylan Pharmaceuticals, Steptoe Johnson Attorneys at Law, Mercedes-Benz, Davis Memorial Health Systems, WV Department of Environmental Protection, and the Forensic Management Academy.

Dr. John GroutSession III: How to Improve Any Process;
Session IV: Project Management: On Time and Under Budget
John Grout, David C. Garrett Jr. Professor of Business Administration, Campbell School of Business, Berry College.
BS. Brigham Young University; PhD, Penn State.

John has researched mistake-proofing extensively for the past 25 years and has published numerous articles on mistake-proofing in academic and professional journals. In 2004, John received the Shingo Prize for his research article, The Human Side of Mistake-Proofing with Douglas Stewart. In May 2007, John’s book “Mistake-Proofing the Design of Healthcare Processes” was published by the Agency for Healthcare Research and Quality and is distributed free to the public at John has also consulted with major corporations in healthcare, aerospace, automotive and general manufacturing. He has taught courses in operations management, service management, quality, statistics, process improvement.

Dr. Thema Monroe-WhiteSession V: Data Analytics: The What, The Why and the How (Part 1);
Session VI: Data Analytics (Part 2)
Thema Monroe-White, Campbell School of Business, Berry College
MS, Howard University; PhD, Georgia Tech

Thema teaches Management Information Systems and Data Analytics at Berry College. She brings nearly ten years of evaluation, research and data analytics expertise from her years as a consultant, nonprofit leader, and instructor. In her consultative and nonprofit leadership roles, she has solved critical programmatic and organizational issues through the use of advanced statistical modeling techniques and data visualization. She has also worked for companies within or leading their Research and Evaluation departments. Her academic experience spans over a decade with a strong emphasis on hands-on and experiential learning approaches. Thema regularly presents at professional and academic conferences.

Dr. Paula EnglisSession VII: Gaining and Maintaining Competitive Advantage
Paula D. Englis, Professor of Management, Campbell School of Business, Berry College
MBA, The University of Tennessee at Chattanooga; PhD, University of Memphis

Paula leads the Berry College Entrepreneurship Program. She teaches, researches and consults in the areas of entrepreneurship, strategy, knowledge-intensive entrepreneurship, and knowledge management. Paula has published more than 55 journal articles, book chapters and case studies. She has worked closely with over 125 current and former students and others to help them start and grow their businesses. Paula has worked with firms in some high tech industries in their start-up and growth process(i.e. Dynamix,, Studyhubb, Baked Joy, African SOUP, and AMBEDO). She is also affiliated with the Dutch Institute for Knowledge Intensive Entrepreneurship (NIKOS) at the University of Twente and the University of Groningen Centre of Entrepreneurship. @EntBerryCollege, @EnglisPaula 

Jason MarionSession VIII: Creating a High-Performance Culture
Jason Marion, Vice President, Human Resources, Southeastern Mills, Inc.

BS, University of GA

Jason has been a practicing HPWP advocate for the past 22 years and has taught this philosophy during orientation for new employees. He has also shared this philosophy as a guest speaker in a variety of ways, including SHRM and APICS conventions, several colleges and universities, and other leadership forums. Jason has co-authored multiple culture and performance improvement case studies for professional development and MBA programs. In 2004, Jason joined Southeastern Mills, Inc as a Process Manager responsible for the mixing and packing operations. He led the production teams to a 15% production efficiency improvement in 6 months through training, effective communication, planning, and employee involvement. In 2006 he accepted an assignment into the position of Human Resources Manager and was promoted to Director of Human Resources in 2007. In 2013 he was promoted to Vice President, Human Resources. 

Khalilah CooperSession IX: The Case for Customer Experience

Khalilah Cooper, Service Innovation, Marketing, Chick-fil-A
MBA, Harvard Business School

Khalilah is an experienced Senior Manager with a demonstrated history of working in the Consumer and Packaged Goods and Restaurant industry. Skilled in strategy creation and implementation, innovation management, product development, e-commerce, and experience design. People focused leader with engineering foundation from Cornell University and an MBA focused in Marketing, Strategy, and Entrepreneurial Management