John Grout

John Grout

David C. Garrett Jr. Professor of Business Administration

Department: Creative Technologies
Phone: (706) 238-7877
Campus Box: 495024
Location: Green 414


  • Ph.D., Business Management Science, Penn State University
  • B.S., Business Operations and Systems Analysis, Brigham Young University 

Teaching Interests

  • Production and Operations Management
  • Quality Management
  • Statistics
  • Quantitative Business Analysis 

Research Interests

  • Quality Management (Mistake Proofing)
  • Lean Manufacturing
  • User Innovation's Impact on Supply Chains

Field Experience

  • Scheduling Supervisor, Signetics Corporation, 1985-1986
  • Production Planner, Signetics Corporation, 1984-1985

Selected Publications



  • John R. Grout and John S. Toussaint, "Mistake-Proofing Healthcare: Why Stopping Processes May Be a Good Start." Business Horizons, Vol. 53 (2010), pp. 149-156.

  • John R. Grout, "Mistake-Proofing: Changing Designs to Reduce Error." Quality and Safety in Health Care, Dec 2006; No. 15: i44-i49.

  • John R. Grout, "Preventing Medical Errors by Designing Benign Failures." Joint Commission Journal on Quality and Safety Vol. 29 (2003), No. 7, pp. 354-362.

  • Douglas M. Stewart and John R. Grout, "The Human Side of Mistake-Proofing," Production and Operations Management. Vol. 10 (2001), No. 4, 440-459. This paper won the Shingo Prize for Excellence in Manufacturing: Research and Professional Publication Prize in 2004.

  • John R. Grout and David P. Christy, "A Model of Supplier Responses to Just-In-Time Delivery Requirements." Group Decision and Negotiation. Vol. 8 (1999), No. 2, 139-156.

  • John R. Grout and Brian T. Downs, "An Economic Analysis of Inspection Costs for Mistake-Proofing Binomial Attributes." Journal of Quality Technology. Vol. 31 (1999), No. 4, 417-426.

  • John R. Grout, "Influencing a Supplier Using Delivery Windows: Its Effect on the Variance of Flow time and On-Time Delivery." Decision Sciences. Vol. 29 (1998), No. 3, pp. 747-764.

  • John R. Grout and Brian T. Downs, "Failsafing and Measurement Control Charts." Quality Management Journal Vol. 5 (1998), No. 2, pp. 67-75.

  • John R. Grout, "A Model of Incentive Contracts for Just-In-Time Delivery." European Journal of Operational Research, Vol. 96, (1996), pp. 139-147.

  • David P. Christy and John R. Grout, "Safeguarding Supply Chain Relationships." International Journal of Production Economics, Vol. 36 (1994), pp. 233-242.

  • John R. Grout and David P. Christ, "An Inventory Model of Incentives for On-Time Delivery in Just-In-Time Purchasing Contracts." Naval Research Logistics, Vol. 40 (1993), pp.863-877.