When you arrive on campus, work through this check list to ensure the best computing experience.
What kind of computer should I bring to campus ?
What is Active Directory and how do I reset my Active Directory password ?
How do I use the Microsoft Office365 Web Apps and OneDrive ?
How do I register my game console, smart TV, etc on the wireless network ?
How do I sign into Berry wireless ?
What is Berry Alert and how do I sign up for it ?
Where do I go for technical support ?
What is the acceptable use policy ?
What are my telephone and cable options ?
What tech items should I bring (or not) to Berry ?
*Please be aware that if you add your printer to the wireless network, it will be available to anyone who connects to the network. You should power off your printer when not in use to avoid inadvertent or unauthorized print jobs.
What kind of computer should I bring to campus?
OIT does not give brand recommendations for students wishing to purchase a new computer. Any machines purchased within the last three years in most cases will fit your needs. Keep in mind when buying a new computer, OIT recommends a three year warranty minimum.
What is Active Directory and how do I reset my Active Directory password?
Active Directory accounts and passwords are your gateway to campus resources. They are what you use to log in to computers in the library, computer labs, offices, and the secure Berry wireless network.
To reset your AD password, go to
react.berry.edu and use the password reset tool. Your react ID is the part of your email before the @vikings (example: john.smith).
How do I register my game console, smart TV, etc on the wireless network?
Game consoles, smart TVs, Apple TVs, wireless printers* and other devices that cannot use your AD credentials to connect will be placed on the network via a unique password issued to you by Berry OIT. EZConnect passwords are sent out to all students at the beginning of the academic year. If you do not remember receiving one, please search your email (including deleted items) for the phrase "PSK." The email is sent from "HiveManager@berry.edu."
What is Berry Alert and how do I sign up for it?
Berry College maintains an emergency notification system (known as “Berry Alert”) which enables emergency, inclement weather, or college closing information to be broadcast to the entire College community. As a currently enrolled student you do not need to register for Berry Alert; all students are automatically enrolled in Berry Alert. We have registered your Berry College “.edu” email address and the cell phone number you provided to the college. Click here for more information about
Find out where to get technical support
The Berry Information Technology Students will have a table set up in Krannert Lobby from 11 AM – 1 PM every day during the first week of classes.
At all other times during the year, you can call the Technical Support Desk at (706) 238-5838 or drop by our office in the Memorial Library between 8 AM and 5 PM Monday through Friday. Our evening hours are walk-up only from 6-9 PM, Monday through Thursday.
Berry College staff technicians do not work on personally-owned computers. The Technical Support Desk can assist any Berry user with basic troubleshooting. For more complex issues, the BITS Crew is a fee-based service available by appointment to assist Berry students with Windows software issues such as virus removal and
data backup. The BITS Crew does not work on Apple products.
Contact the BITS Crew: Based in the Technical Support Center in Memorial Library (next to the Sandbox classroom)
firstname.lastname@example.org or call (706) 238-5871
What are my telephone and cable options?
Student dorms are equipped with courtesy telephones which are available for student use. Individual dorms are equipped with cable TV jacks. Cable is provided via Comcast and a list of channels can be found
here. Television sets should be equipped with a QAM tuner to be compatible with Comcast digital cable.
What tech items should I bring (or not) to Berry?
You should bring:
A desktop or laptop computer
External hard drive – backing up your computer is essential. We recommend backing up your personal computer at least once per week.
Printer (Optional - Printing services are available in the Memorial Library and the computer labs. Please note: wireless printers are not supported on the Berry network, but you can plug in a cable to use the printer via a wired connection)
Car charger or portable battery for your cell phone – this is essential in weather emergencies
Do not bring:
Wireless routers – wireless is provided by the college for all residence halls. Students are absolutely prohibited from setting up their own wireless networks.
Issues with wireless connectivity should be reported to
email@example.com so they can be resolved in a timely manner.
firstname.lastname@example.org for info about working in the BITS Program
email@example.com for technical support related to Berry accounts or equipment