Frequently Asked Questions

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The Counseling Center is located in The Ladd Center. Hours of operation are open 8 a.m. – 5 p.m. Monday-Friday.Virtual Care is available 24/7, after hours and on weekends/holidays if you are experiencing a mental health crisis when the Counseling Center is not open.

To make an appointment call 706.236.2259 or visit us in The Ladd Center, room 20.

If you are experiencing a mental health crisis requiring immediate attention during regular business hours, call the Counseling Center for a same-day Solution Session at 706.236.2259.

If you are experiencing a mental health crisis after hours and/or on weekends, please contact Virtual Care.  Virtual Care offers Crisis Counseling 24/7 including weekends and holidays. If you are in a crisis and need to speak to a counselor immediately, please activate your account and a number will be provided for you to call to speak to a crisis counselor. 

No. We do follow a short-term model where the counselor and student set measurable goals to be achieved within a reasonable time span, which is typically 4-5 sessions per student.

Yes. The student would complete paperwork authorizing the sharing information.

Not at all. While many of the students we serve have diagnosable problems, we see students for decision-making, relationship conflicts, grief, self-understanding, and other normal developmental needs.

We do not contract with a consulting psychiatrist at this time. Like most of America, Rome has a shortage of psychiatric hours available. As needed, we assist students on referrals and on ways to consult with medical professionals for psychotropic medication locally or in their home communities.

We cannot guarantee immediate contact due to the student's right to refuse that, but in the vast majority of cases, they consent to contact with parents while decisions are being made about their safety and care. We want the family in the loop quickly, and we make sure students understand the advantages of contacting parents.

Call 706.236.2259 if you have additional questions and would like to discuss with a provider.

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